1. Quotes and prices
- We charge per item, per month, as shown on our rate card.
- Your quote is a first estimate, based on the items you tell us about. If items are added or removed at pickup, the price changes to match.
2. Booking and payment
- A token advance books your pickup slot.
- The balance amount is paid after pickup.
- Your customer dashboard is the main channel for bookings and messages with us.
3. Items we cannot store
Food, groceries, liquids, detergents, ornaments and cosmetics are not allowed, even in a sealed box. If they are found at pickup, they stay with you, and your item count and quote may change.
4. Your item list
At pickup, we make a written list of every item we take. It is the record of your goods in our care. Please check it carefully at pickup and tell us at once if anything is missing.
5. Insurance
Insurance covers fire, theft and natural calamities. The exact cover is written in your quote. Please read it before you book.
6. Getting your goods back
- Book your return 4–5 days in advance.
- Return delivery charges depend on your location, your item list, and floor or lift access.
- If you collect the goods yourself, a handover charge applies, based on volume.
- Delivery to another city is available on request, by email.
7. Unpaid storage charges
You remain responsible for the goods you store with us and for paying the rent on them. If storage charges stay unpaid for more than 90 days, we will contact you by phone and/or written notice. If the dues are still not cleared after that notice, the goods may be sold to recover them.
Contact
Patel Storage Services, Gala No 8, Gilbert Compound, Khairani Rd, Saki Naka, Kurla, Maharashtra 400072. Phone: +91 77770 03724 or +91 77770 54473. WhatsApp: +91 77770 54473. Email: patelstorageservice@gmail.com.